Job Description
Join a mission-driven team serving America's heroes as a Federal Administrative Specialist in Chicago. Enjoy competitive weekly pay, comprehensive benefits, and career advancement opportunities in a stable government environment. This role supports veterans' services with direct impact on community wellbeing.
Responsibilities
- Process veteran benefit applications with 100% accuracy and timeliness
- Coordinate inter-agency communications for case resolution
- Manage confidential veteran records in compliance with federal regulations
- Train staff on new compliance procedures and documentation standards
- Analyze operational metrics to improve service delivery efficiency
- Represent agency at community outreach events
- Conduct quality assurance reviews for processed claims
Qualifications
- 3+ years federal administrative experience
- GS-11 equivalent or higher status required
- Secret security clearance (active or eligible)
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Knowledge of 38 CFR veterans' benefits regulations
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion
- Valid U.S. driver's license