Job Description
Join our mission-critical team at the Social Security Administration in Jacksonville, FL. This immediate hire position offers a unique opportunity to serve American citizens while developing valuable federal career experience. We're seeking a motivated Administrative Specialist to support our operations with precision and dedication.
Enjoy competitive benefits including flexible schedules, comprehensive health coverage, and professional development opportunities. This temporary role provides a direct pathway to permanent federal employment for top performers.
Responsibilities
- Process and verify Social Security applications with 99% accuracy
- Manage confidential case files and maintain secure documentation systems
- Provide exceptional customer service via phone, email, and in-person inquiries
- Coordinate with federal agencies and community partners to resolve benefit issues
- Generate detailed reports on case statistics and operational metrics
- Ensure compliance with federal regulations and SSA policies
- Train new temporary staff on administrative procedures
Qualifications
- US citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain federal background clearance
- Strong attention to detail and data management skills
- Experience working with confidential information
- Excellent written and verbal communication abilities
- Ability to multitask in fast-paced environment