Job Description
Join our elite team serving America's heroes! The U.S. Department of Veterans Affairs has an immediate opening for a dedicated Federal Administrative Specialist in Jacksonville, FL. This critical role supports our mission to provide world-class care to veterans nationwide. Enjoy competitive federal benefits, career advancement opportunities, and the pride of public service. Apply today – positions fill fast!
Responsibilities
- Manage veteran benefit documentation and claims processing in accordance with federal regulations
- Coordinate multi-agency communications and stakeholder briefings
- Implement compliance protocols for sensitive veteran data (HIPAA/FERPA)
- Analyze operational metrics and prepare executive reports for congressional review
- Spearhead process improvements using federal workflow automation tools
- Train staff on VA policies and procedural updates
- Conduct quality assurance audits for case file accuracy
Qualifications
- U.S. citizenship and active security clearance (or ability to obtain)
- Bachelor's degree in Public Administration or related field
- 3+ years federal administrative experience with claims processing
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Knowledge of 38 CFR and veterans' benefit regulations
- TS/BI security clearance (or ability to obtain within 90 days)
- Exceptional written communication for congressional correspondence