Job Description
Join the U.S. Department of Veterans Affairs and build a stable career in federal service with remote night shift opportunities in Baltimore. Enjoy comprehensive benefits, job security, and work-life balance while supporting our nation's heroes. This remote position offers telework flexibility with occasional on-site requirements in Baltimore.
Responsibilities
- Process veteran benefit applications and claims with 99% accuracy
- Maintain secure federal databases and documentation systems
- Respond to veteran inquiries via secure messaging systems
- Collaborate with cross-functional teams during daytime hours
- Comply with federal regulations and privacy protocols
- Generate monthly performance reports for leadership review
- Train on new federal systems and procedures
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite
- Ability to work independently during night shifts
- Active federal background investigation clearance
- Associate's degree or equivalent experience
- Knowledge of VA benefits systems preferred
- Excellent written and verbal communication skills