Job Description
Join our mission-critical team at the U.S. Department of Veterans Affairs in Philadelphia. We're urgently seeking a detail-oriented Federal Administrative Specialist to support veteran services operations. This high-impact role requires expertise in federal compliance, data management, and stakeholder coordination within a dynamic government environment. Enjoy competitive benefits, professional development opportunities, and the chance to make a direct difference in our veterans' lives.
Responsibilities
- Manage and maintain confidential veteran records in accordance with federal regulations (HIPAA, Privacy Act)
- Process administrative documents including benefits applications, correspondence, and compliance forms
- Coordinate with internal departments and external agencies to resolve complex case inquiries
- Prepare detailed reports and analytics for leadership review and decision-making
- Implement and maintain standardized administrative procedures and workflow systems
- Provide frontline support to veterans and their families via phone, email, and in-person interactions
- Ensure compliance with federal procurement, HR, and operational guidelines
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 2 years of federal administrative experience required
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Knowledge of federal records management systems (e.g., VA's VISTA)
- Ability to obtain and maintain a government security clearance
- Exceptional written and verbal communication skills
- Proven problem-solving abilities in regulated environments
- US citizenship and ability to pass background investigation