Job Description
Join the Department of Veterans Affairs in Cleveland as a Federal Administrative Specialist on our weekend shift! Serve our nation's heroes while enjoying a stable career with exceptional benefits, including federal health insurance, retirement plans, and paid time off. This role offers the unique opportunity to work a Saturday-Sunday schedule while maintaining full-time status. Ideal for candidates seeking work-life balance without sacrificing professional growth. The VA is committed to diversity, equity, and inclusion – we encourage applications from all backgrounds.
Responsibilities
- Process veteran benefit applications and documentation with 99.8% accuracy
- Manage secure federal databases and maintain confidential records
- Coordinate with federal agencies (SSA, IRS, DOD) for veteran case resolution
- Respond to veteran inquiries via phone, email, and secure messaging platforms
- Generate compliance reports for federal audits and performance metrics
- Train and mentor new team members on VA protocols and systems
- Support weekend operations for the Cleveland VA Benefits Office
Qualifications
- US citizenship required
- Associate's degree or 2 years administrative experience
- Federal background investigation clearance (SF-85)
- Proficiency in Microsoft Office Suite and veteran benefits systems (VBMS)
- Ability to work independently with minimal supervision
- Experience with federal records management (FIPS 199)
- VA experience or knowledge of veterans' benefits preferred
- Valid driver's license may be required