Job Description
Join a prestigious federal agency with a mission to serve those who served. We're seeking a dedicated Administrative Specialist to support critical weekend operations at our Raleigh facility. Enjoy competitive benefits, job security, and a stable career path in public service. This role offers a unique weekend schedule (Sat-Sun, 6AM-6PM) with weekday availability for training and meetings.
As a key member of our operations team, you'll ensure seamless delivery of veteran services while maintaining federal compliance standards. We provide comprehensive onboarding, ongoing professional development, and a collaborative work environment that values work-life balance.
Responsibilities
- Manage veteran case files and documentation systems with strict adherence to federal protocols
- Coordinate weekend appointment scheduling and client communications
- Process administrative requests and ensure timely resolution of service inquiries
- Maintain accurate records in federal databases (VA VISTA, CMS)
- Collaborate with weekday staff for continuity of service delivery
- Support facility operations during weekend hours (6AM-6PM Sat-Sun)
- Participate in mandatory federal compliance training and audits
Qualifications
- U.S. citizenship required (federal position)
- Minimum 2 years administrative experience in government/compliance environment
- Proficiency with Microsoft Office Suite and federal record-keeping systems
- Ability to work independently during weekend shifts with minimal supervision
- Strong attention to detail with 100% accuracy in documentation
- Valid North Carolina driver's license (for facility access)
- Ability to obtain and maintain federal background clearance
- Excellent written and verbal communication skills