Job Description
Join the U.S. Social Security Administration for a stable federal career with weekend hours in Mesa, AZ. This full-time position offers competitive pay, comprehensive benefits, and the opportunity to serve the public while maintaining work-life balance. We're seeking a dedicated professional to support critical administrative operations during weekend shifts.
Responsibilities
- Process and verify Social Security claims and applications with precision
- Provide in-person and phone assistance to beneficiaries regarding benefits
- Maintain secure digital and physical records in compliance with federal regulations
- Coordinate with internal teams to ensure seamless weekend service delivery
- Conduct eligibility screenings and document client interactions
- Support outreach initiatives for underserved communities
Qualifications
- U.S. citizenship and ability to pass federal background check
- Associate's degree or equivalent administrative experience
- Proficiency in Microsoft Office Suite and data management systems
- Exceptional communication and customer service skills
- Ability to work independently during weekend shifts (Sat/Sun 8am-4pm)
- Experience with federal documentation protocols preferred
- Valid Arizona driver's license may be required