Job Description
Join the U.S. Department of Veterans Affairs and build a stable career serving our nation's heroes. We're seeking a dedicated Administrative Specialist to support our Raleigh, NC facility during weekend shifts. This full-time position offers competitive federal benefits, predictable scheduling, and opportunities for advancement. Ideal candidates thrive in structured environments with clear pathways for professional growth.
Responsibilities
- Manage and maintain confidential veteran records in compliance with federal regulations
- Process administrative documents including benefits applications and correspondence
- Coordinate weekend scheduling for departmental staff and resources
- Provide direct customer service to veterans and their families via phone and email
- Generate monthly reports using federal databases and Microsoft Office Suite
- Collaborate with cross-functional teams to ensure seamless operations
- Support compliance audits through meticulous documentation management
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Ability to work consistent weekend shifts (Saturday/Sunday)
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Minimum 2 years administrative experience in regulated environments
- Strong attention to detail with error-free documentation skills
- Ability to obtain and maintain federal security clearance
- Associate's degree in Business Administration or related field