Job Description
Join our elite federal team in Indianapolis as a Weekend Administrative Specialist, where you'll support critical veteran services while enjoying work-life balance. This high-impact role offers competitive federal benefits, including health insurance and retirement plans. Work in a secure, modern facility with cutting-edge technology and a supportive team environment. Ideal for professionals seeking meaningful public service without traditional weekday commitments.
Responsibilities
- Process veteran benefit applications with 99% accuracy during weekend shifts
- Manage secure document handling and case file maintenance
- Provide exceptional customer service via phone and in-person consultations
- Coordinate with federal agencies on weekend-specific operational tasks
- Maintain strict compliance with federal privacy regulations (HIPAA/PII)
- Support weekend emergency response protocols for urgent veteran cases
- Generate weekly performance reports for leadership review
Qualifications
- U.S. citizenship required (federal position mandate)
- Minimum 2 years administrative experience in regulated environments
- Proficiency with Microsoft Office Suite and federal databases
- Ability to obtain Public Trust security clearance
- Exceptional communication skills for diverse veteran interactions
- Availability to work Saturday/Sunday shifts (6:00 AM - 2:30 PM)
- Associates degree or relevant professional certification