Job Description
Join the U.S. Department of Veterans Affairs and enjoy exceptional benefits while serving our nation's heroes in Philadelphia. We're seeking a passionate part-time Federal Benefits Coordinator to manage veteran healthcare enrollment and compensation claims. This role offers comprehensive federal benefits including health insurance, retirement plans, paid leave, and tuition assistance—all while maintaining a flexible schedule. Make a tangible impact on veterans' lives while building a stable career with one of America's most respected employers.
Responsibilities
- Process and verify veteran benefit applications with 100% accuracy
- Conduct eligibility screenings for VA healthcare and disability compensation
- Coordinate with medical facilities and legal teams for claim documentation
- Provide clear guidance to veterans and their families on benefit programs
- Maintain confidential records in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex cases
- Track application timelines and ensure regulatory compliance
Qualifications
- U.S. citizenship required (mandatory for federal positions)
- Associate's degree in Public Administration or related field
- Minimum 2 years benefits administration or customer service experience
- Proficiency in VA systems (VBMS, VBA) and Microsoft Office Suite
- Ability to handle sensitive information with discretion and empathy
- Strong problem-solving and conflict resolution skills
- Knowledge of federal regulations (38 CFR, VA Handbooks)