Job Description
Join the Social Security Administration as a Federal Benefits Specialist in Chicago and become part of a mission-driven team dedicated to serving our nation's retirees. Enjoy comprehensive federal benefits including a robust pension plan, health insurance, and paid leave. This full-time position offers stability, growth opportunities, and the chance to make a tangible impact on citizens' lives. We seek passionate professionals who thrive in a structured environment and value public service excellence.
Responsibilities
- Process and adjudicate retirement claims with strict adherence to federal regulations
- Provide expert guidance on pension plan eligibility and benefits calculations
- Conduct client interviews and resolve complex benefit inquiries
- Collaborate with legal teams on compliance matters and policy updates
- Maintain accurate documentation in federal systems (e.g., eOPF)
- Train junior staff on benefits administration protocols
- Participate in cross-agency initiatives to improve service delivery
Qualifications
- Bachelor's degree in Public Administration, Finance, or related field
- 3+ years of experience in benefits administration or federal HR
- Proficiency with federal regulations (ERISA, SSA guidelines)
- Strong analytical skills with attention to detail
- Ability to obtain and maintain Public Trust clearance
- Experience with federal case management systems
- Excellent communication skills for stakeholder interactions
- U.S. citizenship required