Job Description
Join the U.S. Department of Veterans Affairs in Cleveland and become part of an elite team delivering exceptional benefits to our nation's heroes. Enjoy unparalleled job security, comprehensive health coverage, generous retirement plans, and federal holidays. This is your chance to serve veterans while building a stable future with premium benefits unmatched in the private sector.
Our Cleveland facility offers a supportive environment with professional development opportunities, work-life balance initiatives, and a collaborative culture dedicated to excellence. Take the next step in your career with purpose and stability.
Responsibilities
- Administer and process complex federal benefit claims for veterans and dependents
- Conduct thorough eligibility assessments and documentation reviews
- Provide expert guidance on healthcare, education, and disability compensation programs
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Maintain accurate case records and ensure compliance with federal regulations
- Develop outreach initiatives to educate veterans on benefit entitlements
- Analyze trends in benefit utilization to improve service delivery
Qualifications
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years of experience with federal benefits programs
- Proficiency in VA benefits systems (VBMS, VBA) and MS Office Suite
- Strong analytical skills with attention to regulatory compliance
- Excellent written and verbal communication abilities
- VA Form 10-2850c (Application for Associated Health Care Occupations) required
- Ability to obtain and maintain a government security clearance