Job Description
Join our elite federal team in Jacksonville, FL with excellent benefits including health insurance, retirement plans, and paid leave. We're urgently seeking passionate professionals to serve our community. Enjoy job security, competitive pay, and work-life balance while making a tangible impact. Apply now for this urgent opportunity!
Responsibilities
- Process federal benefit claims with precision and compassion
- Advise clients on Social Security, Medicare, and disability programs
- Maintain strict compliance with federal regulations and privacy laws
- Collaborate with cross-functional teams to resolve complex cases
- Conduct eligibility reviews and appeals documentation
- Utilize secure federal IT systems for case management
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 2+ years experience in benefits administration or customer service
- Proficiency with federal databases (e.g., SSA claims systems)
- Knowledge of federal regulations (Title 42, CFR Part 405)
- Strong analytical and problem-solving abilities
- Ability to obtain and maintain federal security clearance