Job Description
Are you seeking a stable career with a secure future? Memphis Federal Solutions is currently seeking a dedicated Federal Benefits Specialist to join our elite team in Memphis, TN. We are proud to offer a comprehensive weekly pay structure and a competitive pension plan designed to ensure your long-term financial security.
In this pivotal role, you will be the primary point of contact for federal employees and retirees navigating the complex landscape of pension and benefits eligibility. We pride ourselves on our modern, collaborative work environment and our unwavering commitment to public service excellence.
Why Join Us?
- Competitive salary with guaranteed weekly pay.
- Comprehensive federal pension plan and health benefits.
- Professional development opportunities and advancement.
Responsibilities
- Manage and process federal pension applications, retirement claims, and benefits inquiries with the highest level of accuracy and efficiency.
- Provide exceptional customer service and guidance to federal employees, veterans, and retirees regarding FERS, CSRS, and other federal benefit programs.
- Ensure strict compliance with all federal regulations, agency policies, and internal auditing standards.
- Conduct regular reviews of pension records to identify discrepancies and ensure data integrity.
- Collaborate with the HR and Finance departments to streamline benefits enrollment processes and improve employee satisfaction.
- Assist in the development and delivery of training materials for new federal hires and benefits updates.
Qualifications
- Minimum of 3-5 years of experience in federal human resources, benefits administration, or pension management.
- Deep understanding of FERS (Federal Employees Retirement System) and CSRS (Civil Service Retirement System) regulations.
- Bachelor’s degree in Business Administration, Finance, Public Administration, or a related field (or equivalent work experience).
- Strong organizational skills and a meticulous attention to detail when handling sensitive financial data.
- Ability to pass a mandatory federal background investigation and security clearance check.
- Excellent verbal and written communication skills, with the ability to explain complex policies clearly.