Job Description
Join the Social Security Administration as a Federal Claims Specialist in San Antonio, TX. This full-time position offers competitive benefits, career advancement opportunities, and the chance to serve American citizens directly. You'll work in a modern federal facility with flexible scheduling and comprehensive training programs.
Responsibilities
- Review and process Social Security claims with 99% accuracy
- Conduct client interviews via phone and in-person consultations
- Utilize SSA systems to verify eligibility and documentation
- Collaborate with legal teams on complex case resolutions
- Maintain strict compliance with federal regulations and privacy laws
- Train new hires on SSA procedures and software
- Generate monthly performance reports for leadership review
Qualifications
- Bachelor's degree in Public Administration or related field
- Minimum 2 years federal/state/local government experience
- Proficiency in SSA claims processing systems
- Valid Texas driver's license (for occasional field visits)
- U.S. citizenship and ability to pass federal background check
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities