Job Description
Join our elite federal team in New Orleans with immediate hire opportunities! The U.S. Department of Veterans Affairs seeks a dedicated Claims Specialist to process veterans' benefits claims with precision and compassion. This is your chance to serve those who served our nation while enjoying competitive federal benefits, including health insurance and retirement plans. No prior federal experience required – we provide comprehensive training. Apply today and start your impactful career tomorrow!
Responsibilities
- Review and process veterans' disability compensation claims with 99% accuracy
- Interpret complex federal regulations (38 CFR) and medical documentation
- Communicate with claimants, attorneys, and medical professionals via phone/email
- Maintain confidential case files in VA's electronic claims system (VBMS)
- Conduct quality assurance reviews for 15+ claims weekly
- Train 2-3 junior specialists on VA procedures annually
- Participate in quarterly process improvement initiatives
Qualifications
- Bachelor's degree in Business, Public Administration, or related field
- Minimum 2 years experience in claims processing or customer service
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to interpret complex legal/regulatory documents
- Strong attention to detail and problem-solving skills
- Excellent written and verbal communication abilities
- U.S. citizenship and security clearance eligibility
- Experience with veterans' affairs preferred but not required