Job Description
Join our mission to serve America's heroes as a Federal Claims Specialist with the U.S. Department of Veterans Affairs. This part-time opportunity offers flexible scheduling while allowing you to make a meaningful impact on veterans' lives. Work in a collaborative, mission-driven environment with competitive benefits including training opportunities and federal holiday pay.
Position supports veterans across Florida with comprehensive claims processing and advocacy. Ideal for candidates seeking federal experience with part-time flexibility.
Responsibilities
- Review and process veterans' disability compensation claims with 95% accuracy
- Communicate claim status updates and documentation requirements via phone/email
- Collaborate with medical examiners and legal teams to resolve claim discrepancies
- Maintain confidential records in accordance with federal privacy regulations
- Conduct initial eligibility screenings for veterans applying for benefits
- Participate in quarterly compliance audits and process improvement initiatives
Qualifications
- Associate's degree in paralegal studies, business administration, or related field
- 2+ years experience in claims processing or customer service
- Proficiency with VA systems (VBMS, VBA) and Microsoft Office Suite
- Ability to obtain and maintain security clearance
- Strong written/verbal communication skills
- Knowledge of federal regulations (38 CFR)
- Valid U.S. driver's license and reliable transportation