Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs seeks a dedicated Federal Clerk for our Sacramento office. This premium full-time position offers the unique advantage of weekly pay, ensuring consistent financial stability while supporting our nation's veterans. Enjoy competitive benefits, flexible scheduling, and a collaborative environment dedicated to excellence.
Responsibilities
- Process and maintain accurate veteran benefit records in federal databases
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Coordinate with multiple departments to ensure timely claim processing
- Prepare official correspondence and reports in compliance with federal guidelines
- Manage document scanning, filing, and retrieval using VA systems
- Support outreach programs for veteran community engagement
Qualifications
- U.S. citizenship (mandatory for federal positions)
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite and federal record-keeping systems
- Ability to pass background check and VA credentialing
- Strong attention to detail and problem-solving skills
- Experience working with diverse populations