Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs in Springfield, Illinois, is seeking motivated entry-level candidates to join our federal team. This is your opportunity to build a meaningful career in public service while supporting veterans and their families. We offer comprehensive benefits, professional development, and a collaborative work environment.
Responsibilities
- Process veteran benefit applications and claims documentation
- Provide administrative support to veteran service officers
- Manage digital filing systems and maintain compliance with federal record-keeping standards
- Coordinate with state and local agencies on veteran outreach programs
- Assist with data entry and report generation for performance metrics
- Respond to veteran inquiries via phone, email, and in-person
- Participate in cross-functional team meetings and training sessions
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Clear communication skills (written and verbal)
- Pass pre-employment background check
- Commitment to serving veterans and their families