Job Description
Are you seeking a stable, rewarding career in the public sector?
National Federal Benefits Corp is urgently hiring for Entry-Level Remote Federal Jobs in Dallas, TX. We specialize in managing comprehensive Pension Plans for federal employees and retirees. If you are detail-oriented, organized, and looking to launch your career in government services, we want to hear from you.
Join a mission-driven organization where your work directly impacts the financial security of thousands of Americans. We offer a competitive salary, comprehensive benefits package, and the flexibility of a fully remote work environment.
Responsibilities
- Assist in processing and verifying pension applications and retirement claims with high accuracy.
- Communicate with federal employees and retirees via phone and email to answer inquiries regarding pension benefits and eligibility.
- Maintain detailed and confidential electronic records for pension accounts in compliance with federal regulations.
- Conduct data entry tasks to update beneficiary information and adjust pension calculations.
- Collaborate with the compliance team to ensure all federal pension laws and guidelines are followed.
- Provide exceptional customer service to resolve complex issues related to Federal Employee Retirement Systems (FERS).
Qualifications
- High school diploma or GED required; Associate's or Bachelor's degree in Finance, Public Administration, or related field is a plus.
- Must be willing to undergo a federal background check and security clearance process.
- Excellent typing skills (minimum 40 WPM) and proficiency with Microsoft Office Suite and CRM software.
- Strong attention to detail and the ability to handle sensitive financial data with discretion.
- Must have a stable internet connection and a dedicated home workspace in the Dallas, TX area.
- Strong written and verbal communication skills to interact with diverse client populations.