Job Description
Join the ranks of dedicated public servants with a stable federal career offering weekly pay and comprehensive benefits. The U.S. Department of Veterans Affairs in Fresno, CA, is seeking an Administrative Specialist to support critical veteran services. Enjoy job security, retirement plans, health insurance, and paid leave while making a meaningful impact in your community.
Responsibilities
- Process veteran benefit claims with 99% accuracy using federal databases
- Coordinate with healthcare providers for appointment scheduling and documentation
- Manage confidential records in compliance with HIPAA and federal regulations
- Respond to veteran inquiries via phone, email, and in-person interactions
- Generate monthly reports on service metrics for department leadership
- Train new staff on VA systems and compliance protocols
- Support outreach initiatives for underserved veteran populations
Qualifications
- U.S. citizenship and ability to obtain federal security clearance
- Associate's degree in Public Administration or related field (or equivalent experience)
- Minimum 2 years in administrative or customer service role
- Proficiency with Microsoft Office Suite and federal databases (e.g., VBMS)
- Experience handling confidential data with discretion
- Strong written and verbal communication skills
- Ability to pass federal background check and drug screening