Job Description
Join our prestigious federal team with excellent benefits and immediate hire opportunities! The U.S. Department of Veterans Affairs in Sacramento, CA is seeking dedicated professionals to serve our nation's heroes. Enjoy comprehensive health insurance, retirement plans, paid leave, and work-life balance while making a meaningful impact. This is your chance to secure a stable career with competitive compensation and job security.
Responsibilities
- Provide exceptional customer service to veterans and their families
- Process veteran benefits claims with accuracy and timeliness
- Maintain confidential records and documentation
- Collaborate with cross-functional teams to resolve complex cases
- Stay updated on federal regulations and policy changes
- Conduct eligibility assessments for benefit programs
- Support outreach initiatives to connect veterans with services
Qualifications
- U.S. citizenship required
- Bachelor's degree or equivalent experience
- Minimum 2 years in customer service or administrative roles
- Proficiency in Microsoft Office Suite
- Ability to obtain and maintain security clearance
- Strong attention to detail and problem-solving skills
- Experience with federal systems (VA, CMS, etc.) preferred
- Spanish bilingual a plus