Job Description
Join our prestigious federal team in Chicago and build a stable career with the U.S. Department of Veterans Affairs. We're seeking a dedicated Part-Time Administrative Specialist to support critical veteran services in a dynamic, mission-driven environment. Enjoy competitive pay, flexible scheduling, comprehensive benefits including health insurance and retirement plans, and the opportunity to make a meaningful impact. This role offers unparalleled job security and professional growth within one of America's most respected institutions.
Our Chicago facility is accessible via public transit and offers a collaborative, inclusive workplace culture. As a federal employee, you'll receive training, mentorship, and opportunities for advancement. Apply now to join our mission of serving those who served our nation.
Responsibilities
- Manage veteran benefit applications and documentation with precision and confidentiality
- Coordinate scheduling for veteran appointments and service consultations
- Maintain accurate digital and physical records using federal compliance standards
- Communicate with veterans, families, and stakeholders via phone, email, and in-person
- Support outreach initiatives for underserved veteran communities in Chicago
- Collaborate with interdisciplinary teams to resolve service delivery challenges
- Adhere to all federal protocols, HIPAA guidelines, and security procedures
Qualifications
- U.S. citizenship required (mandatory for federal employment)
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to pass federal background check and security clearance
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Experience with case management systems or databases