Job Description
Are you looking for a stable, high-impact career in the Federal Sector?
We are currently seeking a highly motivated Federal Pension & Benefits Specialist to join our team in Omaha, NE. In this pivotal role, you will be responsible for processing and managing federal retirement plans (FERS/CSRS), ensuring accuracy in pension calculations, and providing exceptional support to federal employees during our critical night shift operations.
This is an excellent opportunity to work with a prestigious government contractor, offering a competitive salary, comprehensive benefits package, and the flexibility to balance your work-life schedule with our evening hours.
Why Join Us?
- Government Stability: Work with a top-tier federal contractor ensuring continuity of operations.
- Pension Focus: Specialized role dedicated to federal retirement planning and pension plan administration.
- Night Shift Flexibility: Enjoy your days free with our structured evening schedule.
Responsibilities
- Process and review federal pension claims, ensuring all documentation complies with federal regulations and internal policies.
- Conduct audits of retirement account contributions and pension calculations for accuracy.
- Provide detailed guidance to federal employees and retirees regarding their pension eligibility, vesting, and disbursement options.
- Manage high-volume inquiries via phone and secure portals during the night shift, prioritizing customer satisfaction and timely resolution.
- Maintain strict confidentiality and data security standards for sensitive federal personnel records.
- Collaborate with the day-shift team to ensure seamless transition of ongoing cases and backlog resolution.
Qualifications
- Minimum of 3 years of experience in benefits administration, pension processing, or federal human resources support.
- Strong understanding of Federal Employees Retirement System (FERS) and Civil Service Retirement System (CSRS).
- Ability to work independently and efficiently during night shifts (typically 6:00 PM - 3:00 AM).
- Proficiency in MS Office Suite and experience with HRIS or benefits administration software (e.g., PeopleSoft, SAP).
- Excellent analytical skills with a keen attention to detail and accuracy in data entry.
- High school diploma or GED required; Bachelor’s degree in Finance, HR, or Business preferred.