Job Description
Are you seeking Federal Jobs that provide long-term stability and a lucrative Pension Plan? The U.S. Department of Veterans Affairs is currently recruiting a dedicated Pension Specialist to join our team in Mesa, Arizona. We are looking for professionals who want to make a tangible difference in the lives of veterans while enjoying a comprehensive benefits package, including a competitive salary and excellent work-life balance.
In this role, you will manage the processing of disability compensation and pension claims, ensuring that eligible veterans receive their benefits in a timely and accurate manner. We are specifically hiring for our Weekend Shift program, offering flexibility for those who prefer non-traditional working hours without compromising on career growth.
Why Join Our Team?
- Government Pension Plan: Secure your financial future with our defined-benefit pension system.
- Competitive Pay: Salary commensurate with experience, ranging from $48,000 to $65,000.
- Work-Life Balance: Enjoy the benefits of a structured weekend schedule.
- Professional Growth: Extensive training and clear pathways for advancement within the federal system.
Located in the vibrant city of Mesa, AZ, our facility serves as a hub for veteran support services. We are also expanding our footprint to North Carolina, creating opportunities for remote or relocation-based candidates interested in our mission.
Responsibilities
- Review and evaluate pension and disability compensation applications to determine eligibility in accordance with federal regulations and VA policies.
- Conduct thorough interviews and gather necessary documentation to support benefit determinations for veterans and their families.
- Process complex claims and resolve discrepancies efficiently, maintaining high accuracy rates during the Weekend Shift.
- Communicate complex benefit information clearly to veterans, ensuring they understand their rights and entitlements.
- Collaborate with the Claims Intake team to prioritize urgent cases and ensure timely service delivery.
- Comply with all federal security protocols and privacy regulations regarding sensitive veteran data.
- Maintain accurate records in the VA’s automated case management system (VMRS/VAERS).
Qualifications
- Citizenship: Must be a U.S. Citizen.
- Education: High School Diploma or GED required; Associate’s degree or Bachelor’s degree in Finance, Business Administration, or a related field is preferred.
- Experience: Minimum of 2 years of experience in customer service, administrative support, or claims processing within a government or financial sector.
- Skills: Proficiency in Microsoft Office Suite and ability to learn new federal software systems quickly.
- Availability: Must be willing and able to work scheduled Weekend Shifts as required by the department.
- Background Check: Successful completion of a background investigation and favorable adjudication of a Subject Matter Access Authorization (SMAA) are mandatory.