Job Description
Join the Social Security Administration as a Remote Federal Specialist in Cleveland, OH with daily pay opportunities. Make a direct impact on citizens' lives while enjoying flexible remote work and competitive compensation. We're seeking dedicated professionals to process critical benefits claims and provide exceptional service to our community.
Responsibilities
- Process and adjudicate Social Security retirement, disability, and survivor claims with 99% accuracy
- Conduct thorough eligibility reviews using federal guidelines and documentation standards
- Provide expert guidance to beneficiaries regarding benefit entitlements and appeals processes
- Maintain secure digital case files in SSA's encrypted systems
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Stay updated on federal policy changes and implement new procedures
Qualifications
- US citizenship and federal background clearance
- Minimum 3 years in benefits administration or social services
- Proficiency with SSA claims processing systems (e.g., MAXIS)
- Strong analytical skills with attention to detail
- Ability to handle sensitive information with confidentiality
- Excellent written and verbal communication skills
- Experience with remote work protocols and digital collaboration tools