Job Description
Join a stable federal career with the U.S. Department of Veterans Affairs in Cleveland, GA. We're urgently hiring dedicated professionals for weekend shift roles supporting our nation's heroes. Enjoy competitive benefits, job security, and the pride of public service. Immediate openings available!
Responsibilities
- Process veteran benefit applications with precision and confidentiality
- Provide exceptional customer service via phone, email, and in-person
- Maintain accurate records in federal databases (VA systems)
- Collaborate with cross-functional teams on weekend operations
- Adhere to strict HIPAA and federal compliance protocols
- Support weekend case reviews and documentation workflows
Qualifications
- U.S. citizenship required
- Minimum 2 years customer service experience
- Proficiency in Microsoft Office Suite
- Ability to work flexible weekend schedule (Sat/Sun)
- Pass federal background investigation
- VA or federal agency experience preferred
- Strong attention to detail and problem-solving skills