Job Description
Join the Department of Veterans Affairs and make a difference in the lives of our nation's heroes. We're seeking a dedicated Federal Weekend Shift Specialist to support our Omaha operations. Enjoy exceptional benefits including comprehensive health insurance, generous retirement plans, paid time off, and student loan forgiveness opportunities. This full-time weekend position offers competitive pay and the chance to grow your career within the federal government.
Responsibilities
- Process veteran claims and benefits with 100% accuracy and compliance
- Manage confidential documentation using secure federal systems
- Coordinate weekend shift schedules and staffing needs
- Provide exceptional customer service to veterans and families
- Collaborate with cross-functional teams on special projects
- Train and mentor new team members on federal protocols
- Maintain detailed records for audits and compliance reviews
- Support emergency response operations during weekends
Qualifications
- U.S. citizenship and active security clearance
- Minimum 2 years federal or administrative experience
- Proficiency in VA systems (VBA, VISTA) and Microsoft Office
- Ability to work flexible weekends and holidays
- Expertise in federal regulations (VA, HIPAA, FERPA)
- Strong problem-solving and conflict resolution skills
- BA/BS degree or equivalent combination of experience
- Valid Nebraska driver's license for occasional travel