Job Description
Join our prestigious federal team in Richmond, Virginia, and secure your future with a stable career offering unmatched benefits and job security. We're seeking dedicated professionals for weekend shift positions that provide work-life balance while serving our nation's heroes. Enjoy competitive salaries, comprehensive health coverage, retirement plans, and paid federal holidays. This is your opportunity to build a meaningful career with growth potential in a supportive environment.
Responsibilities
- Provide exceptional customer service to veterans and their families during weekend shifts
- Process and manage federal benefit applications with precision and confidentiality
- Maintain accurate records and documentation in compliance with federal regulations
- Collaborate with cross-functional teams to resolve complex case inquiries
- Conduct eligibility assessments for veteran support programs
- Participate in weekend operational readiness and emergency response protocols
- Train and mentor new team members on federal compliance procedures
Qualifications
- U.S. citizenship required
- Minimum of 2 years federal service experience or equivalent
- Ability to work flexible weekend schedules (Sat/Sun)
- Proficient in VA systems and Microsoft Office Suite
- Strong attention to detail and documentation skills
- Ability to obtain and maintain a government security clearance
- Bachelor's degree in Public Administration or related field preferred