Job Description
Join our elite federal team serving Maryland's veteran community! We're seeking a dedicated Weekend Shift Specialist to provide critical administrative support during non-traditional hours. This high-impact role ensures seamless operations for our Baltimore facility while honoring our nation's heroes. Enjoy federal benefits, competitive pay, and a schedule that supports work-life balance.
Why You'll Love This Role:
- Comprehensive federal benefits package including retirement plans
- Shift differential pay for weekend hours
- Opportunities for professional growth within federal service
- Supportive team environment with mission-driven colleagues
Responsibilities
- Process veteran benefit applications with 99% accuracy during weekend shifts
- Coordinate with federal agencies to resolve urgent veteran inquiries
- Maintain secure documentation systems following federal protocols
- Provide exceptional customer service to veterans and their families
- Support weekend facility operations including access control and emergency response
- Prepare weekly compliance reports for regional headquarters
- Train weekend staff on federal procedures and regulations
Qualifications
- U.S. citizenship required (federal position)
- Minimum 2 years federal administrative experience
- Ability to work Saturdays and Sundays (12-hour shifts)
- Proficiency in VA systems and federal documentation software
- Active Secret clearance or ability to obtain one
- Knowledge of veteran benefits programs (GI Bill, VA Healthcare)
- Excellent written communication skills for federal correspondence
- Flexibility to cover occasional weekday holidays