Job Description
Join the Department of Veterans Affairs in Omaha, Nebraska, as a Weekend Shift Specialist and unlock unparalleled federal benefits while serving our nation's heroes. This full-time weekend position offers a competitive salary, comprehensive health insurance, retirement plans, paid holidays, and tuition assistance. Work a consistent Saturday-Sunday schedule with weekday flexibility, ensuring work-life balance while making a meaningful impact. Our inclusive culture provides professional development opportunities and a supportive team environment dedicated to excellence. Why Apply? Federal jobs offer unmatched job security, generous leave policies, and retirement benefits that outshine the private sector. Experience the pride of public service while enjoying Omaha's vibrant community and affordable living.
Responsibilities
- Manage veteran benefit inquiries and claims processing with precision and empathy
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain strict compliance with federal regulations and HIPAA standards
- Document and resolve complex cases using Veterans Affairs systems
- Conduct thorough reviews of eligibility documentation
- Support weekend operations with 24/7 rotational backup coverage
- Participate in quarterly training on policy updates and technology
Qualifications
- US citizenship required
- Minimum 3 years federal or healthcare experience
- Proficiency in Microsoft Office and veteran benefits databases
- VA Form 10-2850c application completion
- Background investigation and security clearance
- Ability to work independently in a fast-paced weekend environment
- Strong problem-solving and communication skills
- Knowledge of veterans' benefits programs preferred