Job Description
Join the ranks of federal service with our stable weekend shift positions in Jacksonville, FL! Enjoy competitive benefits, retirement plans, and job security while serving our nation's heroes. We offer flexible weekend schedules (Fri-Sun) with weekday availability for training. This role provides a direct pathway to long-term career advancement within the federal government.
As a federal employee, you'll gain access to comprehensive health insurance, paid leave, and tuition assistance. Our Jacksonville facility features modern amenities and a supportive team environment. No prior federal experience required – we provide extensive onboarding and mentorship.
Apply today to start your journey in public service with one of America's most respected agencies. Positions are limited and fill quickly!
Responsibilities
- Process veteran benefit claims and documentation with 99% accuracy
- Manage weekend patient intake and eligibility verification
- Coordinate with federal agencies for cross-departmental case management
- Maintain secure electronic health records (EHR) systems
- Conduct quality assurance reviews for weekend operations
- Respond to veteran inquiries via secure communication channels
- Participate in quarterly federal compliance training sessions
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years customer service or administrative experience
- Ability to work rotating weekend shifts (Fri-Sun)
- Proficiency in Microsoft Office Suite and EHR systems
- Pass federal background investigation and drug screening
- Basic knowledge of veteran benefits programs (training provided)
- Strong attention to detail and confidentiality skills