Job Description
Join the Ohio Department of Public Safety as a DMV Customer Service Representative and enjoy the flexibility of part-time hours while serving your community! We're seeking compassionate professionals to assist citizens with driver's licenses, vehicle registrations, and state ID services. Our modern Columbus facility offers a supportive environment with competitive compensation and training provided. Perfect for students, parents, or anyone seeking work-life balance without compromising impact. Apply today to start your rewarding public service career!
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations with accuracy
- Provide clear guidance on Ohio DMV regulations and documentation requirements
- Operate state-issued software systems to manage transactions and maintain records
- Handle customer inquiries via phone, in-person, and digital channels with professionalism
- Verify documentation completeness and assist with correcting application errors
- Maintain organized filing systems for physical and digital records
- Collaborate with team members to resolve complex customer issues efficiently
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience in fast-paced environment
- Proficiency with Microsoft Office Suite and basic computer systems
- Exceptional communication skills with ability to explain complex procedures
- Strong attention to detail and data entry accuracy
- Ability to work flexible hours including evenings and Saturdays
- Valid Ohio driver's license with clean driving record
- Background check and fingerprinting required for clearance