Job Description
Join our dynamic team as a DMV Customer Service Representative in sunny Chula Vista! We're seeking passionate individuals with flexible schedules to deliver exceptional service to our community. Enjoy competitive pay, comprehensive training, and the opportunity to make a tangible impact in residents' lives. Work in a modern, supportive environment where your contributions are valued. Apply today and start your rewarding career path with us!
Responsibilities
- Process DMV transactions including license renewals, vehicle registrations, and title applications
- Provide accurate information on DMV procedures, fees, and documentation requirements
- Resolve customer inquiries with empathy and professionalism via in-person, phone, and digital channels
- Maintain precise records using DMV systems and ensure compliance with regulatory standards
- Collaborate with team members to optimize service efficiency and customer satisfaction
- Assist with special programs like REAL ID compliance and commercial driver services
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or administrative experience
- Proficiency with computer systems and data entry
- Ability to work flexible hours including evenings/weekends
- Strong communication skills in English; bilingual (Spanish) highly desirable
- Knowledge of California DMV procedures is a plus
- Ability to multitask in a fast-paced environment