Job Description
Join Ohio's premier DMV team as a Flexible Hours Customer Service Representative in Columbus! We're seeking dedicated professionals to deliver exceptional service to residents while enjoying work-life balance through customizable scheduling. This role is perfect for students, caregivers, or anyone seeking adaptable hours without compromising career growth.
What We Offer:
- Competitive hourly pay + performance bonuses
- Comprehensive training and career advancement
- Health benefits for part-time employees (20+ hrs/week)
- Paid time off and holiday pay
- Modern, accessible workspace near downtown Columbus
Responsibilities
- Process vehicle registrations, title transfers, and driver's license renewals
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain precise records using state-of-the-art DMV systems
- Verify documentation and process payments efficiently
- Collaborate with team members to streamline service delivery
- Adhere to all Ohio BMV compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency in Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to handle confidential information with discretion
- Flexibility to work evenings/weekends (10-20 hrs/week)
- Basic knowledge of Ohio vehicle regulations
- Valid Ohio driver's license