Job Description
Join our dynamic team as a DMV Customer Service Representative in Jacksonville, FL and enjoy the freedom of flexible scheduling! We're seeking empathetic professionals to deliver exceptional service to Florida residents navigating DMV processes. This role offers competitive pay, comprehensive training, and a supportive environment where your work directly impacts community satisfaction. Perfect for students, parents, or anyone seeking work-life balance without compromising career growth.
Why Join Us?
• Flexible day/evening/weekend shifts
• Paid training and career advancement opportunities
• Comprehensive benefits package (PT employees)
• Modern, collaborative workplace in downtown Jacksonville
Responsibilities
- Assist customers with driver's license renewals, vehicle registrations, and title transfers
- Process transactions accurately using DMV software systems
- Provide clear guidance on documentation requirements and procedures
- Resolve customer inquiries with patience and professionalism
- Maintain strict confidentiality of personal and sensitive information
- Collaborate with team members to streamline service processes
- Stay updated on Florida DMV regulations and policy changes
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office applications
- Ability to work flexible hours (including weekends)
- Attention to detail and accuracy in documentation
- Valid Florida driver's license (or ability to obtain within 30 days)
- Pass background check and drug screening