Job Description
Join Ohio's premier transportation agency as a DMV Customer Service Representative with flexible scheduling options! We're seeking dynamic individuals to deliver exceptional service at our Toledo location. Enjoy work-life balance with part-time hours while supporting Ohio residents with driver licensing, vehicle registration, and DMV transactions. Comprehensive training provided – no prior DMV experience required!
Responsibilities
- Process driver's license renewals, permits, and vehicle registrations accurately
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Maintain organized digital and physical records using DMV systems
- Resolve customer inquiries with empathy and professionalism
- Collaborate with team members to ensure efficient service delivery
- Adhere to security protocols for handling sensitive personal information
- Support special events and weekend hours as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Proficient in basic computer applications and data entry
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Valid Ohio driver's license with clean record
- Flexible availability including evenings/weekends
- Background check and drug screening required