Job Description
Join Memphis's premier government team and secure your future with a stable, weekend-shift role in public service. This position offers competitive benefits, comprehensive training, and direct impact on community initiatives. Enjoy predictable schedules, union representation, and career advancement opportunities while serving Memphis residents. We prioritize work-life balance with weekend-only shifts (Saturday/Sunday), perfect for those seeking weekday flexibility.
Responsibilities
- Process citizen permits, licenses, and documentation with 99% accuracy
- Manage public service inquiries via phone, email, and in-person interactions
- Support weekend community outreach programs and events
- Maintain digital and physical records using city databases
- Collaborate with cross-departmental teams on city initiatives
- Prepare weekly reports for departmental leadership review
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to work flexible weekends (6 AM - 6 PM shifts)
- Valid Tennessee driver's license (if field travel required)
- U.S. citizenship or permanent residency status
- Background clearance for government position eligibility