Job Description
Join Louisville Metro Government's dedicated team as a Weekend Administrative Specialist. This critical role ensures seamless public service delivery during weekend hours when many citizens rely on essential government services. You'll be the frontline representative providing efficient support across multiple departments while maintaining the highest standards of professionalism and compliance. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to serve your community during flexible weekend schedules.
What We Offer:
- Competitive salary with annual performance reviews
- Comprehensive health, dental, and vision insurance
- Generous paid time off and holiday schedule
- Retirement plans with employer contributions
- Tuition reimbursement for professional development
Responsibilities
- Manage citizen inquiries and service requests via phone, email, and in-person during weekend hours
- Process permits, licenses, and administrative documents with strict attention to regulatory compliance
- Coordinate with multiple departments to resolve complex service issues
- Maintain accurate digital and physical records following government protocols
- Assist with public outreach events and weekend service initiatives
- Support emergency response coordination when required
- Prepare weekly operational reports for department heads
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- Minimum 2 years of administrative experience in government or regulated environment
- Proficiency in Microsoft Office Suite and government database systems
- Valid Kentucky driver's license with clean driving record
- Ability to obtain required security clearance
- Exceptional communication skills with diverse populations
- Strong attention to detail and accuracy in documentation
- Ability to work independently with minimal supervision