Job Description
Join Ohio's premier public benefits agency and enjoy exceptional career stability with industry-leading benefits! We're seeking a passionate Government Benefits Administrator to manage critical public assistance programs. Enjoy comprehensive health coverage, generous retirement plans, tuition reimbursement, and 15+ paid holidays. Make a tangible impact in Cleveland communities while advancing your career in public service.
Responsibilities
- Oversee federal/state benefit program compliance and distribution
- Process complex eligibility determinations for SNAP, Medicaid, and TANF
- Conduct benefit audits and fraud investigations
- Train staff on policy updates and procedural changes
- Collaborate with community partners for outreach initiatives
- Generate analytical reports for program improvement
- Manage caseloads with 99% accuracy standards
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 3+ years experience in government benefits administration
- Certified Public Benefits Administrator (CPBA) preferred
- Advanced knowledge of federal/state benefit regulations
- Proficiency in SAP/EBT systems and data analytics
- Exceptional conflict resolution and communication skills
- Valid Ohio driver's license with clean record