Job Description
Join the City of Columbus and enjoy exceptional benefits while serving our community! We're urgently hiring passionate individuals for our government benefits program. Enjoy comprehensive health insurance, retirement plans, paid time off, and professional development opportunities. This is your chance to build a stable career with competitive compensation and job security in public service.
Responsibilities
- Manage and process citizen benefit applications for federal/state programs
- Conduct eligibility assessments and documentation verification
- Provide guidance to applicants regarding program requirements
- Maintain accurate case records in government databases
- Collaborate with cross-agency teams for program integration
- Generate monthly compliance and performance reports
- Participate in community outreach initiatives
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years experience in government benefits processing
- Proficiency with case management software (e.g., MAXIS, BENDEX)
- Strong knowledge of federal/state benefit programs
- Excellent communication and conflict resolution skills
- Ability to handle confidential information with discretion
- Valid Ohio driver's license
- U.S. citizenship required