Job Description
Are you looking for a stable career with excellent benefits? Federal Support Services is currently hiring Government Claims Specialists to join our night shift operations in Atlanta, Georgia. We are dedicated to providing top-tier support to government agencies and offer a comprehensive benefits package including health, dental, and vision insurance, a 401(k) retirement plan, and paid time off.
As a night shift specialist, you will play a crucial role in processing essential documentation and ensuring data accuracy during non-business hours. This position offers a unique opportunity to work in a supportive environment with competitive pay and clear pathways for professional growth.
Responsibilities
- Review and process incoming government claims and applications with high accuracy and efficiency.
- Verify documentation for completeness, accuracy, and compliance with federal regulations.
- Communicate with claimants and internal stakeholders via secure email or phone systems during shift hours.
- Maintain and update confidential records in the secure government database system.
- Identify discrepancies in data and resolve them according to standard operating procedures.
- Adhere to strict confidentiality and security protocols at all times.
- Provide feedback to the team regarding process improvements.
Qualifications
- High School Diploma or GED required; Associate’s degree in a related field is preferred.
- Previous experience in customer service, data entry, or government processing is highly desirable.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and ability to learn proprietary software quickly.
- Strong attention to detail and excellent problem-solving skills.
- Ability to work independently with minimal supervision in a quiet office environment.