Job Description
Join San Francisco's premier public service agency as a Weekend Shift Coordinator! This critical role ensures seamless transit operations during weekend hours when ridership peaks and maintenance activities intensify. You'll be the backbone of our weekend operations, coordinating between departments and maintaining service excellence for residents and visitors. Enjoy competitive benefits, flexible scheduling, and the satisfaction of serving America's most innovative city.
Responsibilities
- Coordinate weekend transit operations across multiple Muni divisions
- Monitor real-time service performance and deploy emergency response protocols
- Lead cross-departmental briefings and shift handovers
- Resolve customer escalations with professionalism and urgency
- Conduct weekend facility inspections and compliance audits
- Manage weekend staffing schedules and resource allocation
- Generate weekend performance reports for senior leadership
Qualifications
- Bachelor's degree in Public Administration, Logistics, or related field
- 3+ years experience in government operations or transit management
- Valid California driver's license with clean record
- Proficiency in transit management software (e.g., Trapeze, COTS)
- Ability to work weekends, holidays, and emergency shifts
- Strong crisis management and decision-making skills
- Fluency in English; Spanish proficiency highly valued