Job Description
Join the City of Albuquerque's Public Safety Division as a Weekend Shift Specialist. This critical government role ensures continuous public service delivery during non-standard hours, supporting our vibrant community 24/7. You'll work directly with citizens, manage emergency protocols, and coordinate inter-agency operations while maintaining strict compliance with federal, state, and municipal regulations. Enjoy competitive benefits, professional development opportunities, and the satisfaction of serving New Mexico's largest metropolitan area.
Responsibilities
- Monitor and respond to citizen inquiries and service requests during weekend shifts via phone, email, and in-person channels
- Coordinate emergency response protocols with police, fire, and medical services during weekends
- Prepare and submit detailed incident reports and operational summaries for weekend activities
- Conduct facility security checks and safety inspections across city properties
- Train and mentor weekend shift staff on procedural updates and crisis management
- Collaborate with weekday teams to ensure seamless service continuity
- Update and maintain digital service records in compliance with government standards
Qualifications
- High school diploma or equivalent; associate's degree in public administration preferred
- Minimum 2 years' experience in government or public sector roles
- Valid New Mexico driver's license with clean record
- Ability to work rotating weekends and holidays with flexible scheduling
- Proficiency in emergency response software (e.g., CAD systems)
- Strong conflict resolution and de-escalation skills
- U.S. citizenship and ability to pass federal background check
- Bilingual (English/Spanish) certification required