Job Description
Join our award-winning team at Lubbock County DMV Services as an Immediate Hire Customer Service Representative! We're seeking passionate professionals to deliver exceptional service to our community. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Lubbock's thriving government sector. No experience required – we provide full training to set you up for success. Apply today and start your impactful career tomorrow!
Responsibilities
- Process driver's license, vehicle registration, and ID applications with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain organized digital and physical records of transactions
- Collaborate with team members to streamline service workflows
- Uphold strict confidentiality and compliance with state regulations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Customer service experience preferred but not required
- Valid Texas driver's license
- Ability to pass background check and drug screening