Job Description
Join Illinois' premier public service agency in a rewarding part-time role supporting vital community programs. The Illinois Department of Human Services seeks a motivated Administrative Assistant to provide essential operational support in our Chicago office. This position offers flexible scheduling, competitive state benefits, and the opportunity to make a tangible impact on Illinois residents' lives.
As a key team member, you'll work in a dynamic environment supporting social service initiatives while gaining valuable public sector experience. Ideal for students, career-changers, or those seeking flexible work arrangements. Enjoy a professional workplace culture dedicated to service excellence and professional growth.
Responsibilities
- Manage departmental communications including emails, calls, and public inquiries
- Maintain accurate client databases and confidential case files
- Assist with scheduling, meeting coordination, and document preparation
- Process administrative paperwork and ensure compliance with state protocols
- Support outreach programs by preparing materials and tracking participation
- Coordinate with other state agencies on cross-departmental initiatives
- Participate in quarterly training sessions on policy updates
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with data entry accuracy
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- Valid Illinois driver's license (if occasional travel required)
- Must pass background check and fingerprinting