Job Description
Join the City of Austin's dynamic team as a Part-Time Government Clerk and play a vital role in serving our community. This position offers flexible hours while providing essential administrative support to ensure efficient municipal operations. Ideal for students, career-changers, or those seeking work-life balance, you'll gain invaluable experience in public service while contributing to Austin's thriving civic environment.
As a key team member, you'll handle critical documentation, assist constituents with inquiries, and maintain accurate records for various city departments. This is a fantastic opportunity to develop transferable skills in communication, organization, and government processes while making a tangible impact in your community.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional customer service to citizens via phone, email, and in-person inquiries
- Assist with scheduling meetings, coordinating appointments, and managing departmental calendars
- Prepare and distribute official correspondence, reports, and public notices
- Support data entry and record-keeping in municipal databases and filing systems
- Collaborate with cross-functional teams on special projects and administrative initiatives
- Ensure compliance with city regulations, confidentiality standards, and record retention policies
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in administrative support or customer service
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy in data handling
- Basic knowledge of municipal government operations preferred
- Ability to work independently with minimal supervision