Job Description
We are seeking a dedicated and friendly Part-Time DMV Customer Service Representative to join our Baton Rouge team. If you thrive in a fast-paced environment and have a passion for serving the public, we want to hear from you.
As a key member of our customer service team, you will serve as the first point of contact for visitors and callers, ensuring a smooth and efficient experience at the Department of Motor Vehicles. We are looking for individuals who are detail-oriented, patient, and committed to providing exceptional service to our community.
Responsibilities
- Greet and assist customers with license renewals, vehicle registrations, and title transfers.
- Answer incoming phone calls and direct inquiries to the appropriate department.
- Verify documents and process payments accurately and efficiently.
- Maintain a clean, organized, and welcoming reception area.
- Handle customer complaints and resolve issues with patience and professionalism.
- Assist with data entry and filing of customer records.
- Stay updated on current state laws and DMV procedures to provide accurate information.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not required.
- Strong verbal and written communication skills.
- Ability to operate standard office equipment and computer software.
- Attention to detail and ability to follow procedures strictly.
- Ability to work flexible hours, including weekends and holidays.
- Bilingual skills are a plus.