Job Description
Join our dynamic team at the San Diego DMV as a Part-Time Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to our community while supporting efficient vehicle registration and licensing operations. This role offers flexible scheduling and the opportunity to make a meaningful impact in public service.
Responsibilities
- Process vehicle registrations, title applications, and driver's license transactions with accuracy
- Provide clear guidance on DMV procedures, documentation requirements, and fee structures
- Resolve customer inquiries regarding vehicle codes, insurance requirements, and licensing eligibility
- Maintain organized digital records of transactions and customer interactions
- Collaborate with team members to streamline workflows and reduce processing times
- Uphold strict confidentiality standards when handling sensitive personal information
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service experience in fast-paced environments
- Proficiency with computer systems and data entry applications
- Excellent communication skills with ability to explain complex regulations simply
- Strong problem-solving abilities and attention to detail
- Ability to work independently while adhering to department protocols
- Valid California driver's license